FAQ

As a small business, I am to provide the fastest and most careful shipping with tracking included. Unfortunately I cannot provide free shipping at this time.

Exchanges and returns are accepted up to 7 days after item is received. Customers must contact hello@nyloblack.com for a return authorization number prior to return.

If an item is damaged upon delivery, the item will be repaired, refunded or replace on a case by case basis. Contact hello@nyloblack.com if your item arrives damaged.

Looking for something unique? Matching sets for a bridal party or gift? Reach out at hello@nyloblack.com to discuss the possibilities.

I use a variety of materials in my jewelry. Posts are always allergy free. Exact materials for each item can be found in their individual item descriptions.